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Policies

Appointments & FAQ

Do I need to pay a deposit?

  • Yes! There's a $25 nonrefundable retainer fee, $20 will go towards your final balance . 

Do I need to do anything before the appointments​?

  • Yes! Instructions for what to do before each service are the following:

    • Lashes: Please come with a clean face, and lashes free of any makeup residue.

    • Makeup: Please come with a clean face.  Brows MUST BE cleaned up, NO exceptions. If needed, must add brow clean up to service & indicate before booking or it'll result in a $10 up charge. 

    • Brows: All brow services include wax please indicate if you prefer razor clean up or  tweezing over wax. No exfoliating 24 hrs before any Brow Lamination services, if you have exfoliated we will have to reschedule your appointment. A patch test is recommended for all first time clients, must be performed 24-48 hrs before your appointment.

Do you offer travel appointments​?

  • Yes! There's a fee depending on the distance. After consulting must be paid at time of booking.

Do you offer same-day appointments​?

  • Yes! There will be an additional fee.

What happens i​f I'm late?

  • You will have a 10 min grace period  after your scheduled appointment time. After 10 min, you will be charged $10 extra, after 15 min, $15 extra & after 20 min, you must reschedule.

What happens i​f don't show up?

  • NO CALL/NO SHOW appointments will result in a FULL payment for future  appointments with NO exceptions & possibly no further bookings.

Do you offer services for group events?

  • Yes, however group events must be consulted and scheduled at least 3 weeks in advance.

Covid-19

  • Masks are optional but recommended.

  • Only 1 guest per appointment. I want to ensure that everyone is safe and comfortable during their experience at RadiantSkin.

  • If you've come in contact with someone displaying any of the following symptoms 7 days before your appointment or if you are experiencing the following in the last 24-48 hours, please reschedule for a later date:

    • Fever/chills​

    • Coughing

    • Shortness of Breath

    • Fatigue

    • Muscle or Body Aches

    • Headache

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